Please read our return and refund policy carefully before making a purchase.
No Return Policy
We do not accept returns for regular orders.
Damaged or Defective Product
Returns are only accepted if the product received is damaged or defective.
Important: Customers must make a parcel opening video on the same day of delivery. Without a proper opening video, no claim for damage or defect will be accepted.
Return Process
After contacting us and verification of the issue, we will provide the return address.
Customers must send the parcel to the provided address.
Once we receive the returned parcel, we will send the same product in the same size as replacement, subject to availability.
Refund Policy
We do not provide refunds. Only replacement is available for approved damaged or defective products.
For any return-related queries, please contact our support team via email or WhatsApp.